hipping Policy

At Verdena, we're committed to making your shopping experience simple, reliable, and stress-free. We take care to ensure your orders are processed and delivered as smoothly as possible.

Order Processing

Orders are typically processed within [1–3 business days] after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

During busy periods, processing may take slightly longer.

Shipping & Delivery Times

Estimated delivery times depend on your location and the shipping method selected.

• United States: [5–10 business days]

• International Orders: [7–15 business days]

Please note that delivery estimates do not include order processing time and are not guaranteed.

Shipping Costs

Applicable shipping fees will be displayed at checkout before you complete your purchase.

Any available free-shipping promotions will be applied according to the offer's terms.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, where tracking is available.

Please allow some time for the tracking information to update after your package has been dispatched.

Shipping Delays

Although we do our best to ensure timely delivery, occasional delays may occur due to weather conditions, carrier disruptions, customs processing, or other circumstances beyond our control.

We appreciate your patience and understanding.

Incorrect Shipping Information

Please double-check your shipping address before completing your purchase.

If you notice an error, contact us through our Contact Us page as soon as possible. We will do our best to assist you before your order ships.

Once an order has been dispatched, address changes may no longer be possible.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us through our Contact Us page.

Include your order number and a description of the issue so we can investigate and help find an appropriate resolution.

Your applicable consumer rights remain unaffected.

International Shipping

For international orders, customs duties, import taxes, or additional fees may apply depending on the destination country's regulations.

Any such charges and who is responsible for paying them will be disclosed where required by applicable law.

Contact Us

If you have any questions regarding shipping, delivery, or your order, please reach out through our Contact Us page.

We're always happy to help!

Verdena — Everyday Wellness, Naturally.

Last Updated: October 13, 2026